Terms of Service
Please carefully read these terms of service before using Maika AI, an AI assistant operated by OLLI Technology (hereinafter referred to as the "Company," "OLLI," or "we"). By accessing and using Maika AI (through the website, app, extensions, smart speakers), you acknowledge that you have read, understood, and agree to comply with our terms of service and privacy policy.
Should you disagree or be unable to adhere to all these terms, unfortunately, you will not be able to use Maika AI. However, please notify the company by emailing support@maika.com so we can attempt to find a solution.
These terms apply to all Maika AI users.
To create an account, you have to be at least 18 and certify that the information you give us is accurate, complete, and updated. You're responsible for keeping your account and password confidential, and for preventing anyone from using your account or password to do harm.
If you notice that someone else is using your account, tell us immediately. Using a name that's offensive, vulgar, or obscene is also prohibited.
OLLI offers subscription-based Maika AI services. Upon subscribing, you'll prepay on a weekly, monthly, or semi-annual basis, depending on your chosen package.
Your subscription will automatically renew under the same conditions at the end of each payment cycle unless canceled by you or OLLI. You can cancel your renewal through "My Subscription Package" page or by contacting customer care.
We reserve the right to decline or cancel your subscription if there are suspicions of fraud or illegal transactions.
OLLI evaluates refund requests for your service packages on a case-by-case basis. The decision to approve or decline is at the company's discretion. If you or we cancel your subscription, the subscription fee or credits will not be refunded.
Payments can be made using valid credit or debit cards, subject to authorization from the issuing bank. We're not liable for any delays or unsuccessful registrations if necessary authorizations aren't received.
By providing payment information (credit/debit card number, expiry date, CVV, etc.), you assure and guarantee that you are legally entitled to use the specified payment method and that the provided information is correct and complete. You also authorize OLLI Technology to share this information with third parties supporting our payment services per our privacy policy and to charge all fees incurred on your Maika AI account using the provided payment methods.
We do not collect or store detailed payment card information. Instead, it's directly given to a third-party payment processor, Stripe. This entity uses your information in accordance with their privacy policy and complies with PCI-DSS standards set by the PCI Security Standards Council, a joint effort by brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure secure payment processing.
You can view Stripe's privacy policy here: https://stripe.com/us/privacy.
OLLI Technology may adjust subscription fees at any time. These changes will take effect at the end of the current payment cycle. We also reserve the right to modify or cancel the terms of any free trial offers without prior notice.
Continued use of the service after fee adjustments means you agree to the updated charges.
You're only allowed to use Maika AI for lawful purposes and must comply with our terms of service. You agree not to use Maika AI to:
Violate or encourage violations of any country or territory's laws.
Expose minors to inappropriate content.
Send spam or engage in any form of lottery or gambling.
Impersonate other users or any individual or organization.
Produce content related to sex, religion, politics, prohibited substances, racial discrimination, hostility, or defamation.
Limit or prevent others from using Maika AI.
Harm OLLI or other users.
Overload, render unavailable, or damage Maika AI.
Interfere with Maika AI's use of third-party services.
Additionally, you agree not to:
Use robots, crawlers, or any other method to access Maika AI for any purpose, including monitoring or copying content.
Use any device, software, or process to hinder Maika AI's operation.
Illegally access, plant malware, damage, disrupt, or restrict any part of Maika AI or any computer, server, storage, or connection associated with Maika AI.
Commit any action that could harm OLLI's reputation.
Infringe on anyone's rights, including patents, trademarks, trade secrets, copyrights, publicity rights, or others.
Violate anyone's privacy or unlawfully access any third party's information or data.
You are welcome to provide feedback regarding errors, ideas, feature proposals, complaints, and other issues related to Maika AI through various channels such as our fanpage, email, hotline (1900055579); or through third-party tools like Userback. When submitting feedback, you acknowledge and agree to the following:
You do not retain any intellectual property rights or other interests in your feedback.
OLLI might already have ideas in development similar to your feedback.
The feedback does not contain confidential or proprietary information of any party.
OLLI is under no obligation to maintain the confidentiality of your feedback.
We may send promotional offers, survey invitations, and other information to you using the contact details you provided during account registration. To opt out of receiving these communications, please click the unsubscribe link or respond to our customer service team.
Maika AI may contain links to third-party websites or services that are not owned or controlled by OLLI Technology. We have no control over, and assume no responsibility for, the content, policies, or practices of any third-party website or service. You acknowledge and agree that OLLI will not be directly or indirectly responsible for any damages resulting from the use or reliance on content, products, or services of third parties or via third parties. We encourage you to read the terms of service and privacy policies of these third parties.
OLLI reserves the right to cancel or change any service or material that we provide to you through Maika AI. We are not responsible if all or part of the Maika AI's features become unavailable at any time. We may restrict your access to some or all pages and features of Maika AI.
OLLI may modify these terms at any time by posting the revised terms here. We encourage you to check this page regularly to stay updated on any changes. Your continued use of Maika AI after changes to the terms have been posted indicates your acceptance of the new terms.
We greatly appreciate your feedback, suggestions, and support requests. Please contact us at: support@maika.ai.
Should you disagree or be unable to adhere to all these terms, unfortunately, you will not be able to use Maika AI. However, please notify the company by emailing support@maika.com so we can attempt to find a solution.
These terms apply to all Maika AI users.
Account
To create an account, you have to be at least 18 and certify that the information you give us is accurate, complete, and updated. You're responsible for keeping your account and password confidential, and for preventing anyone from using your account or password to do harm.
If you notice that someone else is using your account, tell us immediately. Using a name that's offensive, vulgar, or obscene is also prohibited.
​Subscription
OLLI offers subscription-based Maika AI services. Upon subscribing, you'll prepay on a weekly, monthly, or semi-annual basis, depending on your chosen package.
Your subscription will automatically renew under the same conditions at the end of each payment cycle unless canceled by you or OLLI. You can cancel your renewal through "My Subscription Package" page or by contacting customer care.
We reserve the right to decline or cancel your subscription if there are suspicions of fraud or illegal transactions.
Refunds
OLLI evaluates refund requests for your service packages on a case-by-case basis. The decision to approve or decline is at the company's discretion. If you or we cancel your subscription, the subscription fee or credits will not be refunded.
Payments
Payments can be made using valid credit or debit cards, subject to authorization from the issuing bank. We're not liable for any delays or unsuccessful registrations if necessary authorizations aren't received.
By providing payment information (credit/debit card number, expiry date, CVV, etc.), you assure and guarantee that you are legally entitled to use the specified payment method and that the provided information is correct and complete. You also authorize OLLI Technology to share this information with third parties supporting our payment services per our privacy policy and to charge all fees incurred on your Maika AI account using the provided payment methods.
We do not collect or store detailed payment card information. Instead, it's directly given to a third-party payment processor, Stripe. This entity uses your information in accordance with their privacy policy and complies with PCI-DSS standards set by the PCI Security Standards Council, a joint effort by brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure secure payment processing.
You can view Stripe's privacy policy here: https://stripe.com/us/privacy.
Fee Changes
OLLI Technology may adjust subscription fees at any time. These changes will take effect at the end of the current payment cycle. We also reserve the right to modify or cancel the terms of any free trial offers without prior notice.
Continued use of the service after fee adjustments means you agree to the updated charges.
Restrictions
You're only allowed to use Maika AI for lawful purposes and must comply with our terms of service. You agree not to use Maika AI to:
Violate or encourage violations of any country or territory's laws.
Expose minors to inappropriate content.
Send spam or engage in any form of lottery or gambling.
Impersonate other users or any individual or organization.
Produce content related to sex, religion, politics, prohibited substances, racial discrimination, hostility, or defamation.
Limit or prevent others from using Maika AI.
Harm OLLI or other users.
Overload, render unavailable, or damage Maika AI.
Interfere with Maika AI's use of third-party services.
Additionally, you agree not to:
Use robots, crawlers, or any other method to access Maika AI for any purpose, including monitoring or copying content.
Use any device, software, or process to hinder Maika AI's operation.
Illegally access, plant malware, damage, disrupt, or restrict any part of Maika AI or any computer, server, storage, or connection associated with Maika AI.
Commit any action that could harm OLLI's reputation.
Infringe on anyone's rights, including patents, trademarks, trade secrets, copyrights, publicity rights, or others.
Violate anyone's privacy or unlawfully access any third party's information or data.
Feedback
You are welcome to provide feedback regarding errors, ideas, feature proposals, complaints, and other issues related to Maika AI through various channels such as our fanpage, email, hotline (1900055579); or through third-party tools like Userback. When submitting feedback, you acknowledge and agree to the following:
You do not retain any intellectual property rights or other interests in your feedback.
OLLI might already have ideas in development similar to your feedback.
The feedback does not contain confidential or proprietary information of any party.
OLLI is under no obligation to maintain the confidentiality of your feedback.
Notifications
We may send promotional offers, survey invitations, and other information to you using the contact details you provided during account registration. To opt out of receiving these communications, please click the unsubscribe link or respond to our customer service team.
Links to Other Websites
Maika AI may contain links to third-party websites or services that are not owned or controlled by OLLI Technology. We have no control over, and assume no responsibility for, the content, policies, or practices of any third-party website or service. You acknowledge and agree that OLLI will not be directly or indirectly responsible for any damages resulting from the use or reliance on content, products, or services of third parties or via third parties. We encourage you to read the terms of service and privacy policies of these third parties.
Service Changes
OLLI reserves the right to cancel or change any service or material that we provide to you through Maika AI. We are not responsible if all or part of the Maika AI's features become unavailable at any time. We may restrict your access to some or all pages and features of Maika AI.
Modification of Terms
OLLI may modify these terms at any time by posting the revised terms here. We encourage you to check this page regularly to stay updated on any changes. Your continued use of Maika AI after changes to the terms have been posted indicates your acceptance of the new terms.
Contact Us
We greatly appreciate your feedback, suggestions, and support requests. Please contact us at: support@maika.ai.
Updated on: 15/04/2024
Thank you!