Privacy Policy
This policy protects users' personal information when using AI virtual assistant OLLI Technology's Maika AI (hereinafter called "we," "Maika AI," or "OLLI"). You agree to this policy and to OLLI's terms when you use Maika AI. By using Maika AI, you agree to OLLI's information collection and use.
If you cannot agree with any of these terms, unfortunately, you cannot use Maika. Please let us know by sending an email to support@maika.com so we can try to find a solution.
Maika AI may ask you for your name, phone number, email address, or other details to identify or contact you. If you receive newsletters, marketing materials, surveys, etc., you can unsubscribe by clicking the unsubscribe link.
We may also collect data sent by your browser when you visit the maika.ai website.
For computer users, this can include your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and more.
When you access it by mobile devices, the collected data can include the type of mobile device you use, its unique ID, its IP address, its operating system, the type of mobile browser you use, and more.
Cookies The cookies are sent to your browser and stored on your device. You can instruct your browser to refuse all or some cookies. However, if you do not accept cookies, you may not be able to use some portions of Maika AI.
Examples of the cookies we use include:
Session Cookies for website operation.
Preference Cookies to remember your preferences and settings.
Security Cookies for security purposes.
OLLI uses the above data for purposes such as:
Providing and maintaining the service.
Customer support and care.
Updating news and offers about our products and services, unless you opt out.
Informing you about service changes.
Analyzing to improve the service.
Detecting, preventing, and addressing technical issues.
Notifying you about your account and/or subscription, including expiration and renewal.
Fulfilling our rights and obligations under any contract between you and us, including payments and collections.
Other purposes with your consent.
Only store your data for the amount of time needed to achieve the goals in this privacy policy. The amount of data storage ensures compliance with legal obligations, resolves disputes, and enforces our legal agreements and policies.
We may also store usage data for internal analysis. Typically, this data is kept for a short duration unless we are legally obliged to retain it longer.
At OLLI, safeguarding data privacy is of utmost importance to us. We strictly limit the sharing of your data to specific circumstances, including:
Required by competent authority
If a competent authority makes a legal request for us to share data, we are obligated to comply with the law and respond accordingly.
Change of ownership
In the event of a merger and acquisition involving OLLI, your information could be passed on to the new owner.
At OLLI, we are committed to safeguarding our customers' personal data, striving to protect customers from fraudulent activities and unauthorized transactions. We will never sell or disclose customer information for business purposes.
OLLI uses a third-party service to process payments and does not store or collect information about your payment card. This information is provided directly to third-party payment processors. The use of your personal information by these third parties complies with their privacy policies and conforms to the standards established by PCI-DSS managed by the PCI Security Standards Council. PCI-DSS requirements are a joint effort of brands such as Visa, Mastercard, American Express, and Discover, ensuring safe payment information processing.
The payment processor that the company cooperates with is Stripe. You can view their privacy policy here https://stripe.com/us/privacy.
If there are any changes to the privacy policy, we will notify you via email and/or prominent notice on the website prior to the change becoming effective.
Changes to OLLI's privacy policy are effective when posted on this page.
If you have any questions about this privacy policy, please contact us via email support@maika.ai.
If you cannot agree with any of these terms, unfortunately, you cannot use Maika. Please let us know by sending an email to support@maika.com so we can try to find a solution.
TYPES OF COLLECTED DATA
Personal Information
Maika AI may ask you for your name, phone number, email address, or other details to identify or contact you. If you receive newsletters, marketing materials, surveys, etc., you can unsubscribe by clicking the unsubscribe link.
Usage Data
We may also collect data sent by your browser when you visit the maika.ai website.
For computer users, this can include your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and more.
When you access it by mobile devices, the collected data can include the type of mobile device you use, its unique ID, its IP address, its operating system, the type of mobile browser you use, and more.
Cookies
Cookies The cookies are sent to your browser and stored on your device. You can instruct your browser to refuse all or some cookies. However, if you do not accept cookies, you may not be able to use some portions of Maika AI.
Examples of the cookies we use include:
Session Cookies for website operation.
Preference Cookies to remember your preferences and settings.
Security Cookies for security purposes.
PURPOSE OF USING DATA
OLLI uses the above data for purposes such as:
Providing and maintaining the service.
Customer support and care.
Updating news and offers about our products and services, unless you opt out.
Informing you about service changes.
Analyzing to improve the service.
Detecting, preventing, and addressing technical issues.
Notifying you about your account and/or subscription, including expiration and renewal.
Fulfilling our rights and obligations under any contract between you and us, including payments and collections.
Other purposes with your consent.
DATA RETENTION
Only store your data for the amount of time needed to achieve the goals in this privacy policy. The amount of data storage ensures compliance with legal obligations, resolves disputes, and enforces our legal agreements and policies.
We may also store usage data for internal analysis. Typically, this data is kept for a short duration unless we are legally obliged to retain it longer.
DATA SHARING
At OLLI, safeguarding data privacy is of utmost importance to us. We strictly limit the sharing of your data to specific circumstances, including:
Required by competent authority
If a competent authority makes a legal request for us to share data, we are obligated to comply with the law and respond accordingly.
Change of ownership
In the event of a merger and acquisition involving OLLI, your information could be passed on to the new owner.
DATA SECURITY
At OLLI, we are committed to safeguarding our customers' personal data, striving to protect customers from fraudulent activities and unauthorized transactions. We will never sell or disclose customer information for business purposes.
PAYMENT
OLLI uses a third-party service to process payments and does not store or collect information about your payment card. This information is provided directly to third-party payment processors. The use of your personal information by these third parties complies with their privacy policies and conforms to the standards established by PCI-DSS managed by the PCI Security Standards Council. PCI-DSS requirements are a joint effort of brands such as Visa, Mastercard, American Express, and Discover, ensuring safe payment information processing.
The payment processor that the company cooperates with is Stripe. You can view their privacy policy here https://stripe.com/us/privacy.
PRIVACY POLICY CHANGES
If there are any changes to the privacy policy, we will notify you via email and/or prominent notice on the website prior to the change becoming effective.
Changes to OLLI's privacy policy are effective when posted on this page.
CONTACT US
If you have any questions about this privacy policy, please contact us via email support@maika.ai.
Updated on: 15/04/2024
Thank you!